Policies

Cancellation Policy

Last updated: September 2026

Plans change. If you need to cancel an order, tell us as early as possible — the sooner we hear from you, the more likely we can stop the order before it leaves us.

Request cancellation before dispatch
Contact us as early as possible
After dispatch, the return process applies

Before your order is dispatched

Cancellation requests should be raised as early as possible, before the order is dispatched.

Contact us on WhatsApp, phone or email with your order details. If the order has not yet been dispatched, we will cancel it and confirm that with you.

After your order is dispatched

Once an order has been dispatched, cancellation may no longer be possible. In that case, you can follow the applicable return process once the product reaches you — see our Return & Refund Policy.

Refunds for cancelled orders

Where a payment has already been made and the order is cancelled before dispatch, the refund is processed subject to applicable payment/merchant processing timelines. The method and timeline are confirmed with you at the time.

Changes to this policy

This policy will be updated when online checkout is connected, so that cancellation windows and automated refunds are described exactly as they work then.

Need help with this policy?

Call or WhatsApp us on +91 9971901393, or email timeghar@gmail.com.