Privacy Policy

Depending on how you use the website or contact us, you may provide:

• your name, phone or WhatsApp number and email address;
• delivery, billing or other contact information needed for an order;
• product, order, support, return, warranty or general enquiry details;
• company, quantity, budget and requirement details for corporate or bulk enquiries;
• review details, including your name, rating, comments and an optional image; and
• communications you send by WhatsApp, phone, email or website form.

Payment credentials such as full card details or CVV are handled by the relevant payment provider where online payment is offered; TIME GHAR does not ask you to submit those details through a review, contact or enquiry form.

If you choose Google sign-in, the authentication service provides the account information needed to create or access your TIME GHAR account, such as your Google account identifier, name, email address and profile image where available. TIME GHAR does not receive your Google password.

Account information is used for sign-in, account security and account features, including keeping your Wishlist and Cart available across signed-in devices. You can browse and contact us without using Google sign-in where the website permits.

The website and the services that operate it may generate limited technical information needed for normal delivery, security and fault diagnosis, such as browser or device type, IP address, request and error logs, sign-in events and basic page interactions. Wishlist, Cart and recently viewed information may also be stored in your browser when you are not signed in.

TIME GHAR may use relevant information to:

• respond to product, order, delivery, return, warranty and support requests;
• confirm availability, arrange orders and support fulfilment;
• manage accounts and provide Wishlist and Cart functionality;
• receive, moderate and publish approved customer reviews;
• respond to corporate, employee, client, event, festival and bulk gifting enquiries;
• send updates or offers where you have asked to receive them;
• maintain security, prevent misuse, diagnose problems and improve the website; and
• keep records required for legitimate business, accounting, dispute or legal purposes.

Reviews are checked before publication. If approved, the customer name, rating, review text, review date and optional image submitted with the review may be shown publicly. Contact details are not displayed as part of a review. Please do not include private information in review text or images.

TIME GHAR does not sell customer information.

Information may be shared only as reasonably necessary with providers that support website hosting, account authentication, communications, payment processing, delivery, storage, security or technical operations. Each provider handles information under its own terms and applicable obligations.

We may also disclose information where required by applicable law, a valid legal process or a competent authority, or where reasonably necessary to protect customers, TIME GHAR or the integrity of the website.

TIME GHAR uses reasonable administrative and technical practices intended to protect customer information against unauthorised access, alteration, disclosure or loss. No internet service can promise absolute security, so customers should also protect their account and device.

Information is retained only for as long as reasonably needed for the purpose for which it was collected, account and customer support, legitimate business records, fraud prevention, disputes, or applicable tax, accounting and legal requirements. Retention periods may differ according to the type of record.

You may ask about personal information held by TIME GHAR, request a reasonable correction or deletion, or ask to stop optional communications. Some records may need to be kept where there is a lawful or legitimate business reason.

Email timeghar.contact@gmail.com, call +91 8700020249, WhatsApp +91 8700020249, or use our Contact Us page. We may need to verify your identity before acting on a request.

This policy may be updated when our services, legal requirements or operating practices change. The current version and its last-updated date will remain available on this page.