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Warranty Policy

Last updated: September 2026

At TIME GHAR, we want you to shop with confidence. Products sold by us are covered by the applicable brand or manufacturer warranty shown below, unless otherwise stated on the specific product, warranty card or manufacturer documentation.

Warranty coverage, exclusions, repair or replacement decisions and service procedures are governed by the respective brand's terms and conditions.

TIME GHAR will assist customers in understanding and navigating the applicable warranty process.

  • Warranty periods are set by each brand
  • Keep your invoice and warranty card
  • TIME GHAR guides you through the process

1. Brand warranty periods

TIMEX
2 Years Brand Warranty
TMX
2 Years Brand Warranty
Maxima
1 Year Brand Warranty
Titan
1 Year Brand Warranty
Sonata
1 Year Brand Warranty
Ajanta
1 Year Brand Warranty
Sonam
1 Year Brand Warranty

The warranty periods above apply generally unless the specific product listing, warranty card or manufacturer's documentation states otherwise. Warranty coverage is subject to the respective brand's terms and conditions.

2. What does brand warranty mean?

A brand warranty means that eligible manufacturing defects may be covered during the applicable warranty period in accordance with the manufacturer's terms and conditions. The manufacturer or its authorised service centre determines whether a particular issue qualifies for warranty service.

3. What may be covered?

Brand warranties generally apply to eligible manufacturing defects identified during the applicable warranty period. Exact coverage varies by brand and product and is determined by the manufacturer's warranty terms.

4. What may not be covered?

Coverage may vary by brand, but manufacturer warranties may exclude or limit:

  • Normal wear and tear
  • Accidental or physical damage
  • Damage caused by misuse or mishandling
  • Unauthorised repairs or modifications
  • Scratches, dents or cosmetic damage
  • Damage caused by chemicals, solvents, detergents, adhesives or similar exposure
  • Batteries or cells, where excluded by the manufacturer
  • Glass, crystal, straps, bands, plating, finish, plastic or body components where excluded by the manufacturer
  • LCD or LED components where excluded by the manufacturer

This is general guidance only. The warranty terms supplied by the relevant manufacturer for the specific product determine the final coverage.

5. What should I keep for a warranty claim?

To help process a warranty request, please keep your purchase invoice and any warranty card, booklet or product documentation supplied with the product. Depending on the manufacturer's process, you may also be asked to provide the product for inspection or visit an authorised service centre.

6. How TIME GHAR helps

If you experience a product issue during the applicable warranty period, contact TIME GHAR with your invoice, product details and a brief description of the issue.

We will help identify the applicable brand warranty and guide you towards the appropriate next step, including the relevant manufacturer or authorised service centre where required.

Warranty inspection, eligibility, repair, replacement and other remedies remain subject to the respective manufacturer's terms and assessment.

Need help with a warranty?

Have your invoice and product details ready and contact TIME GHAR. We will help you understand the applicable warranty process.

Call us on +91 8700020249 or WhatsApp +91 8700020249, or email timeghar.contact@gmail.com.

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